1. Who We Are
Foodex Ecosystem connects specialist services for the food and agriculture industry. References to “Foodex,” “we,” “our,” or “us” include Foodex Ecosystem and the Foodex services responsible for the interaction described in a specific notice.
Foodex Ecosystem is responsible for personal information collected through this website unless another Foodex service is clearly identified as the controller.
2. Information We Collect
We may collect information that you provide or that is generated when you use the website:
- Identity and contact information: name, email, phone, organization, job title, and country.
- Inquiry and application information: form responses, interests, professional background, and messages.
- Technical information: IP address, browser and device information, security signals, and request logs.
- Usage information: pages visited, referral source, and interactions measured without including form contents.
- Communications: messages, support requests, and follow-up correspondence.
3. How We Use Your Information
- Respond to inquiries and route them to the appropriate Foodex team.
- Review expressions of interest and assess potential collaboration.
- Operate, secure, troubleshoot, and improve our website and services.
- Maintain records of communications and legal acceptance.
- Meet legal obligations, prevent abuse, and protect rights and safety.
We rely on consent, steps requested before entering a relationship, legitimate interests, contractual necessity, and legal obligations as applicable. We do not use form contents for advertising profiles.
5. Data Storage & Security
We use administrative, technical, and organizational safeguards appropriate to the nature of the information, including access controls, encrypted transport, secure development practices, monitoring, and limited staff access. No method of transmission or storage can be guaranteed completely secure.
We retain information only as long as reasonably necessary for the purpose collected, legal obligations, dispute resolution, security, and enforcement. Retention periods vary by record type and jurisdiction.
6. Your Rights
Depending on your location, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal information, and to withdraw consent without affecting earlier lawful processing.
Submit a request through our contact form or email privacy@foodex.eco. We may need to verify your identity before completing a request.
7. Children’s Privacy
This website is intended for business and professional audiences and is not directed to children under 16. If we learn that a child provided personal information without appropriate authorization, we will take reasonable steps to delete it.
8. Changes to This Policy
We may update this policy to reflect changes in our services, practices, or legal requirements. Material changes will be identified by an updated effective date and, where appropriate, an additional notice.
9. Contact Us
Questions about this policy or Foodex data practices can be sent to privacy@foodex.eco or through the Foodex Ecosystem contact page.