Who We Are and Scope
Foodex Ecosystem is the parent ecosystem connecting specialized services and local Nodes across the food and agriculture industry. References to “Foodex,” “we,” “our,” or “us” in this Privacy Notice refer to Foodex Ecosystem and, where relevant, the Foodex service or authorized Node involved in your interaction.
This Privacy Notice applies to personal information collected through the Foodex Ecosystem website and other interactions covered by this notice. Where a particular Foodex service, Node, market, or activity has a more specific privacy notice, that notice should be read together with this one and will apply to the matters it specifically covers.
Foodex Ecosystem is responsible for personal information collected directly through this website unless a more specific notice clearly identifies another Foodex service or authorized Node as responsible for that processing.
Information We Collect
The information Foodex collects depends on how you interact with us. We aim to collect only the information reasonably necessary for the relevant purpose.
Please do not submit trade secrets, highly sensitive commercial information, passwords, payment credentials, confidential formulas, or other information requiring protected handling through general public forms. Where sensitive information is necessary for a potential engagement, an appropriate communication or confidentiality process may be established first.
- Contact information, such as your name, email address, phone number, organization, job title, country, or other details you provide when contacting Foodex.
- Business and professional information, such as your company profile, industry experience, market interests, business objectives, or other information relevant to an inquiry, service request, or potential collaboration.
- Application and partnership information, including information submitted through a Foodex Node Expression of Interest or other forms used to evaluate potential partnerships, market development opportunities, or professional relationships.
- Communications and submissions, including messages, inquiries, feedback, documents, or other information you choose to provide through Foodex websites or approved communication channels.
- Technical and usage information, such as device, browser, IP address, website activity, referral information, and similar technical data that may be generated when you use a Foodex website.
How We Use Your Information
Foodex uses personal information only for legitimate and relevant purposes connected to your interaction with the ecosystem.
Where appropriate, Foodex may use technology, automation, or analytical tools to support activities such as organizing information, routing inquiries, research, and operational workflows. Important decisions relating to partnerships, applications, or other material relationships should remain subject to an appropriate level of human review.
- To respond to inquiries, requests, applications, and other communications.
- To understand your business, market, objectives, and the context of your request.
- To direct an inquiry to the Foodex service, team, or authorized Node best positioned to respond.
- To evaluate potential engagements, partnerships, Foodex Node opportunities, or other professional relationships.
- To provide, improve, develop, and support Foodex services, digital experiences, research, and operational capabilities.
- To maintain the security, integrity, and proper operation of Foodex websites, systems, and communication channels.
- To meet legal, regulatory, contractual, compliance, or risk-management requirements where applicable.
How We Share Your Information
Foodex does not treat personal information as automatically available across the entire ecosystem. Information is shared only where it is reasonably necessary for the purpose of your interaction.
Where information is routed between Foodex services, teams, or authorized Nodes, access should be limited to what is reasonably necessary for the relevant purpose and subject to applicable privacy, confidentiality, contractual, and data-protection requirements.
- With the relevant Foodex service, team, or authorized Node when they need the information to review, respond to, or support your request.
- With service providers that support Foodex operations, such as hosting, communications, analytics, security, workflow, or other technical services, where appropriate safeguards are in place.
- With professional advisers, partners, or other parties where this is necessary for a legitimate business purpose, subject to appropriate confidentiality or contractual protections.
- With regulators, authorities, courts, or other parties where disclosure is required by law, legal process, or a valid regulatory request.
- In connection with a potential restructuring, investment, merger, acquisition, transfer, or other corporate transaction, subject to appropriate protections where applicable.
International Processing and Transfers
Foodex Ecosystem operates across markets and may work with services, authorized Nodes, partners, and technology providers in different countries. As a result, personal information may be processed or accessed outside the country where it was originally collected.
Where personal information is transferred internationally, Foodex aims to use appropriate legal, contractual, technical, and organizational safeguards required for the relevant transfer and jurisdiction.
The protections that apply may vary depending on the countries involved, the type of information, the purpose of the transfer, and the applicable data-protection laws.
Where required by applicable law, Foodex will take additional steps to protect personal information transferred across borders or provide further information about the safeguards used.
Data Storage and Security
Foodex takes reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate business records, or to meet applicable legal, regulatory, contractual, or compliance requirements.
Retention periods may vary depending on the type of information, the nature of the interaction, the relevant Foodex service or Node, and any legal or operational requirements that apply.
No method of storage, transmission, or digital security can guarantee absolute protection. Foodex therefore combines appropriate safeguards with ongoing review and risk management.
AI and Automated Processing
Foodex may use artificial intelligence, automation, and analytical technologies to support activities such as organizing information, routing inquiries, research, analysis, service development, and operational workflows.
These technologies are intended to support efficiency, consistency, and decision-making. They are not intended to remove appropriate human judgment from decisions that may materially affect an individual, applicant, partner, client, or other professional relationship.
Where automated tools are used in a way that contributes to a significant decision, Foodex aims to maintain an appropriate level of human review, accountability, and oversight.
The specific technologies and methods used may evolve over time. Foodex aims to use such technologies in accordance with applicable privacy, security, data-protection, and responsible-use requirements.
Your Privacy Rights
Depending on where you are located and the laws that apply, you may have rights relating to your personal information.
To exercise a privacy right, you may contact Foodex using the details provided in this notice. We may need to verify your identity or request additional information before completing certain requests.
Some rights may be subject to legal limitations or exceptions. Foodex will assess requests in accordance with the laws that apply to the relevant processing and jurisdiction.
- Request access to the personal information Foodex holds about you.
- Request correction of inaccurate or incomplete personal information.
- Request deletion of personal information where applicable.
- Object to or request restriction of certain processing activities where applicable.
- Withdraw consent where processing is based on consent.
- Request information about how your personal information is used, shared, or transferred.
- Exercise any other privacy or data-protection rights available under applicable law.
Children’s Privacy
Foodex websites and services are primarily intended for businesses, professionals, and other participants in the food and agriculture industry. They are not designed or directed primarily to children.
Foodex does not knowingly seek to collect personal information from children through its general business websites or public inquiry forms.
If we become aware that personal information relating to a child has been submitted in circumstances where it should not have been collected, we will take reasonable steps to review and address the situation in accordance with applicable law.
Changes to This Notice
Foodex may update this Privacy Notice from time to time to reflect changes in its services, Nodes, technologies, operating practices, legal requirements, or privacy standards.
When this notice is updated, the version number and effective date will be revised so that users can identify the current version.
Where a change materially affects how personal information is handled, Foodex may provide additional notice where appropriate or required by applicable law.
Contact Us
If you have questions about this Privacy Notice, how Foodex handles personal information, or wish to exercise a privacy right, you can contact Foodex through the contact details provided on the Foodex Ecosystem website.
When contacting us about a privacy matter, please provide enough information for us to understand your request and, where necessary, verify your identity. Please do not send passwords, payment credentials, trade secrets, or other highly sensitive information through a general contact message.
Where a request relates to a specific Foodex service, authorized Node, or market, it may be directed to the relevant team for review and response in accordance with this Privacy Notice and any applicable specific notice.